At the time of shipment, a UPS tracking number will be generated and emailed directly to you. You may use this tracking number to call UPS directly at 1-800-742-5877 or utilize their website at www.UPS.com to track up-to-date information on the delivery status of your merchandise.
Please Note: Tracking numbers will be assigned to each individual shipment. As items may ship from different locations and at different times, you may receive multiple tracking numbers.
If your merchandise is shipped via another freight carrier or requires "special delivery" we will be delighted to track your order for you!. Please email us at Tracking@ChateauSophie.com and we will email you up-to-date information on the delivery status of your merchandise.